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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (BGN)
Remote Area Delivery 40 BGN or 0.90 BGN/kilo if higher
Remote Area Pickup 40 BGN or 0.90 BGN/kilo if higher
Dangerous Goods in Excepted Quantities 10.00 BGN
Dangerous Goods in Limited Quantities 40.00 BGN
Full Dangerous Goods 160.00 BGN
Dry Ice (UN1845) 20.00 BGN
Lithium Batteries Section II (PI966, PI969) 10.00 BGN
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 160.00 BGN
Biological Substances (UN3373) No charge
Consumer Goods ID8000 40.00 BGN
Oversize Piece 160.00 BGN
Non-Stackable Pallet 300.00 BGN
Address Correction 20.00 BGN
Data Entry 6.00 BGN
Elevated Risk 40.00 BGN
Restricted Destination 60.00 BGN
Exporter Validation 60.00 BGN
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (BGN)
Remote Area Delivery 20.00 BGN or 0.90 BGN/kilo if higher
Oversize Piece 80.00 BGN
Non-Stackable Pallet 150.00 BGN
Address Correction 10.00 BGN
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.